Dealer Network Management System

A dealer network management system can help automotive companies manage their dealers. Using one can improve customer relationships and deliver necessary information to your fingertips.

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About Dealer Network Management

A dealer network management system is essential for automobile manufacturers that want to improve their sales operations, inventory management, and customer service. This software helps businesses effectively manage inventory across the dealer network. A car dealer network system allows you to view available stock in real time, facilitates inventory tracking, and enables the efficient allocation of vehicles and parts to different dealerships on demand or according to sales forecasts.

Dealer network management solutions integrate CRM functionalities to help dealerships build and maintain long-term customer relationships and improve communication with them. It provides tools for managing customer information, tracking interactions, and enabling a personalised approach for improved customer satisfaction and loyalty.

It also encompasses features such as lead management, sales activity tracking, and sales performance monitoring across dealerships. It organises and centralises lead management, tracks the sales pipeline, and generates reporting to identify trends and opportunities for improvement. Our team has experience of building such systems for some of the leading companies in the automotive industry: Kia, Mazda, and Hyundai.

Features

Dealer Network Management System

Dealership catalogue
Lead management
Customer segmentation
Invoicing and billing
Inventory status updates
Dealership audit
Parts management
User management

Dealer profiles
Marketing tools integration
Targeting
Financial reporting
Warranty management
Support and helpdesk
Accessories management

Inventory management
Sales pipeline tracking
Appointment scheduling
Analytics and reporting
Commission tracking
Regulatory compliance
Multi-location support

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Work Process

Building a dealer network management system for automotive includes several stages. Generally, special attention is paid to integrations with other automotive software.

Project planning

We estimate tasks, plan our resources, and set priorities.

Team:

Project Manager

Business analysis

We analyse the client’s current infrastructure, create task specifications, and look for solutions for the client’s problems.

Team:

Project Manager
Business Analyst

UI/UX design

We develop easy-to-use interfaces for different groups of users.

Team:

Project Manager
Business Analyst
UI/UX Designer

Back-end development

We build the server side of the web solution.

Team:

Project Manager
Business Analyst
Back-end Engineers
Manual QA Engineers

Front-end development

We build the user side of the web solution.

Team:

Project Manager
Business Analyst
Front-end Engineers
Manual QA Engineers

Integrations

We analyse the systems we need to integrate and implement two-side integrations.

Team:

Project Manager
Business Analyst
Front-end Engineers
Back-end Engineers
DevOps Engineers

Testing

We perform manual, automated, unit, and integration testing.

Team:

Project Manager
Manual QA Engineer
QA Automation Engineer
Back-end Engineers

Implementation and training

We create training materials and implement the solution in the client’s company.

Team:

Project Manager
Technical Writer
DevOps Engineers
Support Engineers

Our Clients

We develop large projects for clients across 27 countries, a significant number of which are featured on the Fortune 500 list.

Our company specializes in projects for
Automotive

Why Do You Need It?

Dealer network management solutions help automotive companies organize operations with their dealer network and optimize their inventory management. It is necessary when you work with numerous dealers and want to streamline their management.

Choose it when:

Expanding network

You want to grow your dealer network

Inventory issues

You have automobile and part availability challenges

Sales optimization

You plan to optimize your sales performance

Improved collaboration

You want to enhance communication and collaboration with dealers

Customer experience

You want to provide a better customer experience by monitoring NPS, ORM, DSCI

Service operations

You want to streamline service operation management

Website integration

You want all the data on your website to be accurate and up-to-date

Dealer reporting

You need comprehensive reports from multiple dealerships

Dealership performance

You want to access and compare the performance of dealerships

Catalog management

You want to be able to easily add new models to catalogs in different systems

Customer data

You want to simplify customer data management

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Our Standards

In our work, we follow international approaches and standards such as:

Management:	PMP
Design:	ISO 9241-210
Programming:	Coding conventions, MDN Web Docs, Naming convention
Python:	PEP 8
JS/TS:	ECMA, JavaScript Standard Style, Google TypeScript Style Guide, ESLint
PHP:	PSR
С#:	ReSharper
HTML/CSS:	W3C
Security:	GDPR
Testing:	ISTQB