Learning Management System Development

Learning management software (LMS) is a system that enables retail companies to deliver and manage employee training programs efficiently.

 

About Learning Management System for Retail

An LMS allows retailers to create and manage training content, track employee progress, and analyze training results. This makes consistent and effective training across different store locations and departments easier. The LMS can also provide real-time feedback to employees, helping them identify areas of improvement and track their progress toward training goals.

The ability to improve employee engagement and retention is a key benefit of an LMS for retail. Employees with access to on-demand training content can develop their skills and knowledge at their own pace. This doesn’t interrupt their work schedules. This system can increase employee satisfaction and loyalty, leading to lower turnover rates.

Retail companies must comply with various regulations and laws related to product safety, data privacy, and other areas. LMS for retail training can help with the necessary compliance and training, and track their employees’ progress via automated tracking and reporting.

A learning management system can be valuable for companies that want to improve employee training and development. A flexible and efficient training platform helps retailers equip their employees with the skills and knowledge. They are needed to provide excellent customer service and drive business success. You can integrate an LMS for the retail sector with an ERP, HR, or accounting software.

Features

LMS for retail

User management
Analytics and reporting
Alerts and notifications
Multi-language support
Personalized learning paths
Course templates
Course grouping
Completion certificates
Collaboration tools 
Course management 
Data tracking 
Centralized data storage
Content creation and adding 
Gamified learning
Video recording
Role-based view 
Integrations with third-party software 
Mobile learning capabilities
Smart course scheduling tools
File uploading
Customization options
Assessment tools 
Time tracking
Offline learning trackers 
Feedback collection

Work Process

Building a learning management system includes several stages. Each of them requires a given team of specialists.

1

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Project planning

We estimate and prioritize tasks, and plan our resources.

Team:

  • Project Manager

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2

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Business analysis

We analyze the client’s current tech infrastructure and create task specifications. 

Team:

  • Project Manager
  • Business Analyst

3

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UI/UX design

We create appealing and usable interfaces.

Team:

  • Project Manager
  • Business Analyst
  • UI/UX Designer

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4

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Back-end development

We build the server side of a web solution.

Team:

  • Project Manager
  • Business Analyst
  • UI/UX Designer
  • Back-end Engineers
  • Manual QA Engineers

5

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Front-end development

We build the user side of a web solution.

Team:

  • Project Manager
  • Business Analyst
  • UI/UX Designer
  • Front-end Engineers
  • Manual QA Engineers

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6

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Integrations

We analyze the systems to be integrated and implement two-side integrations. 

Team:

  • Project Manager
  • Business Analyst
  • UI/UX Designer
  • Front-end Engineers
  • DevOps Engineers

7

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Testing

We perform manual, automated, unit, and integration testing.

Team:

  • Project Manager
  • Manual QA Engineer
  • QA Automation Engineer
  • Back-end Engineers

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8


Implementation and training

We develop training materials and implement the system in the client’s company.

Team:

  • Project Manager
  • Technical Writer
  • DevOps Engineers
  • Support Engineers

Our Clients

We develop large projects for clients across 27 countries, a significant number of which are featured on the Fortune 500 list.

Microsoft
Microsoft
Hyundai
Hyundai
Mazda
Mazda
Pepsi
Pepsi
Kia
Kia
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Preston Baker
Preston Baker
Thomas Cook
Thomas Cook
Recipe Plus
Recipe Plus
Danone
Danone
Pivdenny bank
Pivdenny bank
Gravitec
Gravitec

Our company specializes in projects for
Retail & E-commerce

When do you need a Learning Management System?

To ensure the effective work of a company with different departments, you need to ensure that your staff has a high level of knowledge and skill. You can achieve this by providing custom training programs. LMS can be helpful in solving the following training challenges.

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Demanding staff training

You spend too many resources on employee training

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Onboarding optimization

Your onboarding process is long and complex

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Diverse training programs

Managing several training programs is difficult

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Compliance training

You need your staff to complete compliance training frequently

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Personalized training 

Your existing training programs lack personalization

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Efficient tracking

You want to track employee progress more effectively

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Unified data storage

You want to store all the training data in a single place

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Skill enhancement

You want to improve your employees’ skills

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Skill-based performance reviews

You need to connect employee performance reviews to their skill level

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Expertise level monitoring

You always need to control employees’ level of knowledge

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Enhanced support

You want to constantly improve customer service

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Grade system

Your company has employee grades

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Frequent testing

You need to test your team members regularly

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Regulatory compliance

Your company’s employees need to follow certain state regulations

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Loyalty challenges

You have problems with employee loyalty

Need a learning management system?

Develop a comprehensive learning management solution working with our team of qualified software engineers.

Our Software Development Standards

In our work, we follow international approaches and standards such as:

Management:PMP
Design:ISO 9241-210
Programming:Coding conventions, MDN Web Docs, Naming convention
Python:PEP 8
JS/TS:ECMA, JavaScript Standard Style, Google TypeScript Style Guide, ESLint
PHP:PSR
С#:ReSharper
HTML/CSS:W3C
Security:GDPR
Testing:ISTQB

Why Choose SECL Group for LMS Development?

Having substantial experience developing internal solutions for retail and e-commerce, we can help you build a scalable and highly functional LMS.

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Retail and e-commerce

We specialize in projects for retail and e-commerce

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Access levels

We have built employee training platforms with different access levels

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Enterprise projects

We have developed projects for Kia, Danone, and Thomas Cook

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AI integration

We integrate AI to personalize learning and create dynamic tests

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Internal systems

We integrate LMS systems with other company’s corporate software

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30+ million SKUs

We have developed a platform with over 30 million SKUs

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Data backup

We always develop a solid data backup system

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Data migration

We can migrate data from a legacy system to a new one

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Legacy code

With 50% of our projects having involved working with legacy code, we know how to handle it

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Presence since 2005

We have been active in the software development market since 2005

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82% senior engineers

We have an 82% seniority level in our team

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Fortune 500 clients

We have experience working with Fortune 500 companies

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Experienced developers

We have senior engineers and tech leads with 10+ years of experience

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Technology stack 

Having worked with many technologies, we can help you choose the most suitable

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Software integration 

We have integrated Moodle / Totara Learn, Chamilo LMS, and Open edX

Our Awards

Awwwards Award

Authoritative Design Award

Behance Award

Behance Interaction Award

Technologies

We specialize in specific technologies, with the technology stack chosen based on the project’s purpose and requirements

Programming languages:

Python
Python
Javascript
JavaScript
Java
Java
PHP
PHP
C#
C#

Web / Frameworks:

Django
Django
Fastapi
FastAPI
Spring
Spring
Hibernate
Hibernate
.Net
.NET
Node.js
Node.js
Express
Express
NestJS
NestJS
Laravel
Laravel
Yii
Yii
Symfony
Symfony
React
React
Vue.js
Vue.js
Angular
Angular
Ext JS
Ext JS

Databases / Data storage:

MySQL
MySQL
PostgeSQL
PostgeSQL
MongoDB
MongoDB
Redis
Redis
A. Casandra
A. Casandra
Elasticsearch
Elasticsearch
Amazon RDS
Amazon RDS
Amazon S3
Amazon S3

DevOps containers:

Docker
Docker
Kubernetes
Kubernetes
AWS ECS/EKS
AWS ECS/EKS

DevOps automation:

Ansible
Ansible
Chef
Chef

DevOps CI/CD:

GitLab CI/CD
GitLab CI/CD
Jenkins
Jenkins
AWS
AWS

DevOps monitoring:

Zabbix
Zabbix
Grafana
Grafana

Testing:

Selenium
Selenium
Postman
Postman
Swagger
Swagger
Apache JMeter
Apache JMeter
Cypress
Playwright
Playwright

Clouds:

AWS
AWS
Azure
Azure
Google Cloud
Google Cloud

Industries

Core domains we specialize in

VIEW ALL

Additional domains we have experience in

FINANCE

REAL ESTATE

TRAVEL & HOSPITALITY

AGRICULTURE

MEDIA & PUBLISHING

And experience in over 20 other industries!

Results

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You can easily implement continuous employee training for different departments

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You can keep training data, sales techniques, and other knowledge in a centralized repository

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You can provide better customer service with employees having access to the necessary sales data

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You can make informed decisions on promotions and raises with performance analytics at hand
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You can streamline the onboarding process and make sure the employees obtain the needed skills

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You can set personalized training goals and create learning paths

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You are always aware of your team members’ skill level

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You can efficiently conduct performance reviews

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You can build a well-thought system of employee grades

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Your customer service constantly enhances

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Your employees become more loyal to your company

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Your team members can constantly work on their skills

FAQ

Here are our answers to some frequent questions about employee training software development. If you have another question on this topic, please get in touch with us and we’ll be happy to discuss it with you.

Why is LMS important for retail companies?

For retail and e-commerce businesses, an LMS can be used to train employees on product knowledge, customer service, sales techniques, and more. This solution helps improve employee efficiency, customer satisfaction, and overall business performance.

What are the key features of a retail LMS?

An LMS for e-commerce should incorporate essential features to ensure a smooth educational process, including:

  • Course authoring capabilities
  • Learner management
  • Mobile learning capabilities
  • Gamification
  • Certification and badges.
What are the challenges of developing an LMS for retail?

While developing a comprehensive employee training solution and integrating it into the company’s tech stack, you may face common challenges, such as:

  • Developing high-quality, engaging training content
  • Integrating with other systems, such as HR and payroll
  • Ensuring the LMS can handle a growing number of learners and courses.

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